MANAJEMEN KUALITAS PEMBUATAN EVAPORATOR KULKAS SHARP TIPE SJ 19 MK II DI PT FUJISEI METAL INDONESIA

Abstrak

This community service project aims to analyze the implementation of quality control in the production process of Sharp SJ 19 Mk II refrigerator evaporators at PT Fujisei Metal Indonesia. This company produces refrigeration machine components with a focus on quality and accuracy of technical specifications, from raw materials to final products. Quality control is implemented through the establishment of raw material standards, product inspection, quality testing, and handling of defective products. The research method used is a descriptive approach with a case study, where data is collected through direct observation of the production process, interviews with related parties, and documentation of the company's operational standards. The analysis is carried out using the concept of Statistical Quality Control (SQC) to measure quality consistency and the effectiveness of corrective actions for products that do not meet standards. The results show that PT Fujisei Metal Indonesia has strict quality control procedures, including the selection of internationally certified suppliers, dimensional and visual inspections, leak tests using pressurized nitrogen, and special handling of defective products before being shipped to customers. However, the discontinuous production system requires improvements in process routing to make the workflow more efficient. The addition of quality control points at each stage of production is recommended to minimize defects and increase productivity. The implementation of proper quality control has been proven to maintain customer satisfaction while strengthening the company's competitiveness in the refrigeration component manufacturing industry.